Lilly Irani is currently an associate professor in the Communication department and an affiliate faculty member at The UCSD Design Lab. She’s the winner of the 2020 International Communication Association Outstanding Book Award and the 2019 Diana Forsythe Prize for her book Chasing Innovation: Making Entrepreneurial Citizens in Modern India. Inspired by the work of Lucy Suchman, Lilly’s research in the field of design extends beyond simply “asking what’s right and wrong and for whom,” but encompasses giving workers and communities “an actual voice in shaping the technology” and getting “political agency over the technologies that we use,” as she put it. 

Her involvement with the community is nothing short of impressive. For ten years, Lilly co-designed and maintained a website for online gig workers on the Amazon Mechanical Turk platform to let workers share reviews of employers and jobs to take or avoid. Over the last two years, she has grown the software platform into a worker advocacy organization run by Mechanical Turk workers themselves, so they can also organize to improve their work conditions in ways that matter to them. 

More recently, she has worked with the United Taxi Workers San Diego to champion a program to digitize access to taxis for first and last mile transportation in San Diego. This project works towards maintaining good wages and rights for essential transport workers while working towards climate justice by using taxis to make public transit more useful to San Diegans. Design Lab members Udayan Tandon, Vera Khovanskaya, Enrique Arcilla, and Sam Muñoz work on this project. 

Graduate student Janet Johnson is currently working towards her doctorate degree in Computer Science, while also conducting HCI research in the UCSD Design Lab, primarily focusing on XR (extended reality).

So, what is Johnson’s research?  Johnson conducts HCI research, primarily focusing on XR. As Johnson describes it, “XR is an umbrella term for augmented reality, augmented virtuality, mixed reality, and virtual reality.” She says to think of it as a spectrum where one end is the real world alone, the other is complete virtual reality, and everything in between is varying mixes of the two. Johnson’s research primarily focuses on this mixed middle ground. “The majority of my research focuses on how we can use mixed reality or extended reality to help a novice…get help from an expert.” She then poses the example of both surgery and CPR. Johnson’s research explores ways for an expert to provide instructions to the novice as if though they were in the same room. Her goal is to help bridge the distance between novices and experts, both physically and skill wise, while also decreasing the amount of time a person receives aid. “By the time a medical personnel arrives at the scene, it’s already been 7 to 10 minutes, so each minute counts for the person’s life,” she explains. “You don’t have time in that 10 minutes to train the people around to be able to do CPR or any other sort of resuscitation, same with surgery.” 

As Johnson continues to conduct her research in this field, she’s excited for what the future holds for this technology and the ways she can contribute to it.